Sunday, 20 February 2011 11:32

Frank-實習心得

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英文姓名:Frank
就讀學校:中國文化大學
實習公司:Enspyre安石國際商務顧問股份有限公司
實習內容:網路行銷、 網站管理架設

與眾不同 的一堂課
一個所謂的工作,在一般人眼中,其實只要有去做、並且有達成目標即可。實習工作在一般人眼中也是一樣的道理。一般老闆對於非正職員工,或許因為只是 Part time,所以並不會特別去重視。  而員工訓練這一塊,一般公司都直接由主管訓練完之後便立即投入職場,讓員工從環境壓力的錯誤中學習。尤其是電話行銷這一區塊,在安石國際商務公司讓人發現 了確實與眾不同的地方。

Elias  Ek,安石的總經理,在這件事上就顯得與眾不同。全程由他本人親自訓練員工,親自教導所有應當知道的相關知識。在某一堂課中,重頭開始訓練一批新的非正職 員工,第一要務是馬上讓人理解電話代接以及電話行銷的基本要件為何,第二便是相關的知識。那麼當大家了解何謂基本要件以及知識的時候,問題來了,除了這些 相關的知識,又要如何取得外界的連結點數呢? 一個公司的網頁會隨著人氣的多寡決定你在搜尋上面的排名。理所當然的越前面越好。方法有很多,Elias 明確的指出其實有很多種方法可以達成我們所想達到的目標,甚至說某些方法其實是他自己構想得來的,可以說是創新,但也必須發現到,提出的方法也確確實實是 一個相當有效的辦法。而現在參予這項的員工有我Frank, Cindy,Dior,Judy和Kevin.

除了,I-Answer 系統,還有電話行銷,各個新進人員全部都統一經過指導,使某些人可以經由一些訣竅成為電話達人,間單的說,我們從中學到大量應具備或著是隨著科技時代變遷 所萌生的知識。而在課堂上,我本身也是受益者,光就第一堂課而言,學到的東西是無法與學校相比的。雖然部分知識在大眾眼中其實是常識,但是就實際情況而 言,真正了解常識的人佔了少數。從基本的URL、HTML到獲取Link points及產品真正對應的對象。從頭到尾,藉由舉出各種例子,以及實務上的操作讓我們可以深刻體認到,何謂我們所學及我們所必須具備的知識。




Last modified on Tuesday, 13 September 2011 13:01

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